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Honeymoon couple enjoying with rose petals at Cove Haven Resort

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Couple in indoor jacuzzi at Cove Haven Resort
Couple having their meals at Cove Haven Resort

Privacy Policy

Some things you should know

Cove Pocono Resorts d/b/a Cove Haven, Inc. ("we" or "us") is concerned about privacy issues and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy is an explanation of the information we collect, how we use it, and with whom and for what purposes we may share it.

We may change this Privacy Policy from time to time. Updated versions will be posted to the website owned and controlled by us from which you are accessing this Privacy Policy (the "Site"). The "LAST UPDATED" legend at the top of this page indicates when the Privacy Policy was last revised.


Important Check In Details

  • At Check-In You Must Provide The Card That Was Used For Your Deposit/Full Payment For Verification. If You Do Not Provide The Card We Will Need You To Provide An Alternate Form Of Payment For The Stay.
  • Must Provide Valid Identification And A Credit Card At Check-In To Have On File For Your Stay For Any Incidentals. Debit Cards And/Or Credit Cards Used For Payment Of Your Stay Will Be Authorized An Amount Of $75 Per Day To Cover Incidentals.
  • If You Do Not Have A Valid Credit Card For Incidentals At Check-In A $250 Cash Deposit Will Be Required And Refunded Upon Individual Resorts Policies.
  • The Balance Is Payable On Arrival With Credit Card, Cash Or Travelers Check. No Personal Or Business Checks Will Be Accepted Upon Check-In Or Within 30 Days Prior To Arrival.
  • Please Be Advised That Since The Accommodations Are Held For The Dates Of Your Reservation, You Are Obligated For The Entire Stay.
  • Guests Must Be 18 Years Old To Check-In And Stay.
  • Check-In Time Begins At 3:30 P.M. And Check-Out Is 11:00 A.M., But You Are Welcome To Use All Facilities Until 5:00 P.M.
  • If You Are Using A Debit Card For Payment, Your Account Will Be Charge At Check-In For The Balance Of Your Stay And Authorized For $75 Per Day For Any Incidentals. These Funds Will Be Withdrawn From Your Account Tied To The Debit Card At Time Of Check-In.
  • If You Are Using A Credit Card For Payment, Your Card Will Authorized For The Balance Of Your Stay And $75 Per Day For Any Incidentals And Charged At The Time Of Check-Out.
  • If You Will Be Arriving After 6:00 Pm Please Call And Advise Us What Time You Will Be Arriving At 888-852-7436.
  • You May Arrive As Early As 11:00 Am The Day Of Your Check-In To Use The Facilities So You Can Enjoy Even More Fun!
  • If You Have Any Dietary Requirements Please Call In Advance.
  • We Do Not Permit Guests To Bring Firearms Or Weapons Of Any Kind To Any Of Our Outlets/Facilities At Our Resorts. If You Are Permitted To Carry A Firearm, We Ask You Please Leave It Concealed Safely In Your Room.
  • Our Suites And All Indoor Areas Are 100% Smoke-Free. Guests On Property May Smoke Outside On Property. In The Event You Smoke In Your Suite, A $250 Service Charge Will Be Posted To Your Account Upon Checkout.
  • No Children Or Pets Allowed.
  • While We Make Every Effort, We Cannot Guarantee That We Are Able To Fulfill Every Special Request.
  • Each Room Has Its Own Hair Dryer, Iron, And Ironing Board.
  • For More Detailed Information About The Resort, Please Call Us At 888.852.7436.