Last Updated: October 12, 2023
“Personal Information” is information that identifies you as an individual, such as your:
We may collect other information, such as the name of your spouse or significant other; your travel interests and preferences; date of birth, anniversary, or other special occasion; information necessary to fulfill special requests; and preferred means of communication, when you voluntarily provide such information to us.
We may use Personal Information:
We may combine the Personal Information we receive from you with information we receive about you from other sources.
We may disclose your Personal Information:
We may also use or disclose your Personal Information as we believe to be necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:
We and our third party service providers may collect Other Information in a variety of ways, including:
Since Other Information does not personally identify you, we may use and disclose it for any purpose. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information.
We may use third-party advertising companies to serve ads on our behalf. These companies may use anonymous information about your visit to our Site and other websites in order to provide advertisements, when you are on other websites, about goods and services that may be of interest to you. These companies may do this by placing or recognizing a unique cookie on your browser when you are on our Site. If you would like more information about this practice and to know your choices with respect to it, visit: http://networkadvertising.org/optout_nonppii.asp or http://www.aboutads.info/choices/
We recognize the importance of information security, and we are constantly reviewing and enhancing our technical, physical, and logical security rules and procedures. The Site and our servers have security measures in place to help protect your Personal Information against accidental, loss, misuse, unlawful or unauthorized access, disclosure, or alteration while under our control. Although “guaranteed security” does not exist either on or off the Internet, we safeguard your information using appropriate administrative, procedural and technical safeguards, including password controls, “firewalls,” and the use of up to 256-bit encryption based on a Class 3 Digital Certificate issued by VeriSign, Inc. This allows for the use of Secure Sockets Layer (SSL), an encryption method used to help protect your data from interception and hacking while in transit.
You may visit the preference center on the Site to choose how we may contact you with marketing offers. Access the preference center by clicking on “Sign Up To Receive Email Alerts From Our Resorts” on the right hand side of our home page. In addition, if you no longer wish to receive marketing-related emails from us, you may opt out of receiving them by following the instructions in each such message. If you opt out of receiving marketing messages from us, we may still send important administrative messages to you.
By providing your phone number, you agree to receive text messages from our company. Message and data rates may apple. Message frequency varies.
If you would like to review or update the Personal Information that you have provided to us, you may do so by calling us at 1-877-822-3333, daily from 8:00 a.m. – midnight, Eastern Time.
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site.
The Site is controlled and operated by us from the United States and is not intended to subject us to the laws of any jurisdiction other than the United States.
Cove Pocono Resorts
194 Lakeview Drive
Lakeville, PA 18438
Because email communications are not always secure, please do not include credit card information or other sensitive information in your email messages to us.