To our dearest guests,
At this time, we will be keeping Pocono Palace open for guest bookings, while Cove Haven and Paradise Stream will be closed until May 1st. Any upcoming reservations made for Cove Haven or Paradise Stream through the newly announced closing dates will have the option to switch their stay to Pocono Palace, reschedule for a future date, or accept a full refund.
This change also includes the closure of the Customer Call Center at Cove Haven. Guests looking to make reservations for stays at Pocono Palace- now through future dates- or Cove Have and Paradise Stream- May 1st through future dates- can do so online through www.covepoconoresorts.com. Additionally, anyone with questions or concerns can reach us by e-mail at
firstname.lastname@example.org and we will reply as quickly as we can.
In order to provide an experience that complies with the current policies put in place by our government, some updates had to be made:
- Breakfast and dinner must be delivered or picked up and taken back to your suites
- Alternative menus are being offered at this time
- All indoor and outdoor activities, along with activity areas, nightly entertainment, CXO activities and gift shops are being shut down to assist with social distancing
- The resort fee is being waived for all guests
We apologize for any inconveniences and confusion caused by this, as we are continuing to react in real-time to every single update put out by the CDC, World Health Organization, or prompts from our local and national governing bodies.
Thank you for your patience and understanding.
<3 The Land of Love